FAQs

How Can I Check The Status Of My Order?

Once you place your order you will receive a confirmation to your email and once the order is shipped you will receive a tracking number that you can use on our website. Please reach out to us on our contact page if you need any further assistance.

How Long Does Shipping Take?

Please allow up to 48  hours for your order to process and to be shipped out. Our fulfilment centres are located around UK.  Our standard delivery usually takes 2-4 days however we advise you please wait until 7 days  in case there has been a delay and we will endeavour to let you know of any delays .

We have relationships with our suppliers to ship directly to the customer! The upside to this is faster shipping times compared to our competitors as we work our hardest and prioritise to get your order shipped as fast as possible.

Do You Ship Internationally?

No! We ship nationwide in the United Kingdom.

How can I track my order?

After your order has been shipped out and the tracking number has been sent to your email. Simply go to our website & click the track my order page. From there you can get live updates on your order.

Can I cancel my order after I’ve already paid?

After we’ve shipped your product out you can’t cancel your order. Once you receive it you can return it for a refund. Please view our full refund policy for more details.

How can I contact you?

Through our contact form and will get back to you as soon as possible! Thanks.